Telehealth

A telemedicine visit is a video conference with a Pediatric Associates provider. Based on certain qualifying conditions, this type of visit can be conducted instead of going into the office to be seen.

You may sign up for KidzDocNow by visiting www.kidzdocnow.us or by downloading the app from the Apple App Store or Google Play Store. Once you open the app or website, select "Sign Up Now" and follow the prompts which will guide you to enter your information as well as each of your child's information. Your KidzDocNow account will then be linked to your children's medical records, allowing you to request an on-demand telehealth visit and allowing your telehealth clinician to access medical information. You may also call your doctor's office to schedule a telehealth appointment.

Good news: we do not require appointments for virtual visits! You can enter the KidzDocNow app and initiate an on-demand visit at any time, day or night, and wait to be seen by the first available clinician.

In addition to on-demand visits (see above), you can also schedule a telehealth appointment by calling your office or (855) KIDZ-DOC.

Our clinicians treat many minor illnesses, injuries, and other health concerns virtually. We start by asking specific questions and gathering a detailed history from the parent or guardian, then using the video connection as a tool to observe the child. In many cases, this is enough to make a diagnosis and come up with a treatment plan. Your online clinician also has full access to all of your child’s medical records and can prescribe medication.

If an in-person visit is needed for any reason, we will help you schedule one. Working together as a team, we make sure that your child gets a complete and comprehensive evaluation.

It’s best to conduct the visit in a private, quiet, and well-lit part of your home with a stable internet connection. Turn off the TV and put pets in another room to minimize distractions. For safety and to ensure the best quality of care, please do not conduct the visit while in a moving vehicle.

Prepare just like you would for an in-office visit, jotting down any questions or concerns ahead of time. We recommend logging on a few minutes early to sort out any technical issues. Your child (the patient) must be present for the visit. Please also have your child’s medication list and any other pertinent information handy. We look forward to seeing you!

Yes, you’ll receive both a text message and an email confirming your child’s appointment details. These reminders help ensure you have everything you need ahead of time, including the date, time, and instructions for joining the virtual visit.

Telehealth visits can be conducted via the videoconferencing app KidzDocNow. Existing patients do not have to pay any fees up front. Your insurance company will be billed first and the patient is responsible for the portion the insurance company does not cover. For self-pay patients, a telehealth visit will be $59.